Support

We also use a dedicated team to monitor component-level PCNs and EOLs. This team is skilled at ensuring drop-in and fully compatible migration paths to second source and other replacement components for use on our products. We also work pro-actively with both our suppliers and customers to ensure materials planning covers not only booked orders but also forecasted future demand for product. In rare instances where a 100% match in regard to form, fit and function is not available, BesTom informs impacted customers and offers a redesign to support new parts that offer functional compatibility. If a custom product is affected, impacted customers are provided with validation units for approval.