Five-layer reference design from edge sensor to cloud, covering face member recognition, repeat-visit detection, regional heatmap, and people trajectory. Designed for new-retail stores, shopping malls, smart commercial buildings, and smart communities. Powered by Rockchip RV1106B, RK3568, and RK3588.
Modern retail and commercial properties need continuous, privacy-respecting visibility on customer flow, dwell, and repeat visits — without piling up raw video. Bestom's commercial IoT platform splits that work across five layers, so each tier only does the work that fits its compute and power budget.
Each layer maps to a specific Bestom-recommended SoC and to a clearly owned responsibility. Boundaries are explicit so procurement can split orders by tier.
| Layer | Responsibility | Bestom-recommended silicon | Notes |
|---|---|---|---|
| Perception | 3D stereo, face capture, thermal imaging, people counting, door-magnetic, PIR, AQI/VOC, temperature & humidity, light | RV1106B / RV1126B SoM, dedicated PIR / VOC front-ends | Edge pre-filter, no raw video leaves the device |
| Network | Self-healing wireless mesh (Matter / BLE MESH / Zigbee), Wi-Fi 2.4G+5G, 4G/5G uplink | RK3308 (BLE/Zigbee node), RK3568 gateway | Bestom Ant two-way protocol; offline-resilient |
| Edge / Smart gateway | Local inference, feature library, trajectory tracking, heatmap aggregation | RK3568 / RK3588 + RK1828 NPU co-processor | Runs NPU face & trajectory at the door; only embeddings leave the site |
| Local 1U server | Local NVR-style storage of feature vectors, periodic report generation | RK3588 industrial server, optional SATA/NAS | GDPR/CCPA-friendly: no raw video retention unless required |
| Cloud / data service | Cross-site aggregation, dashboards, alert routing, optional third-party DB compare (membership / loyalty) | Public cloud (vendor-neutral) | APIs are documented for SI / ISV integration |
Modules can be delivered independently or as a stack. Field-tested across new-retail pilots since 2018.
1:N match against opt-in member face library. Sub-second response at the door, dual-camera 8 MP with IR fill.
Detects when the same face returns across hours, days, or weeks. Drives loyalty flow and dwell insight.
Multi-line counting with direction (in / out). 60-mm ceiling-embedded or wide-area thermal array.
Zone-based dwell and traffic distribution, output as a tile heatmap for store planning.
Face-fitting across overlapping cameras, single-ID across the store, time-stamped path export.
Stores face vectors locally for the local 1U server; cloud compare is opt-in (membership DBs, opt-in KYC).
Same platform, four deployment shapes — the layering stays identical, only the form factor changes.
Door face-capture camera + ceiling-embedded people counter + smart cloud gateway + cloud analytics. One store = one local 1U server, multi-store aggregated to the cloud.
Per-tenant counters + central mall-wide gateway rack + cloud dashboards. Heatmaps exposed per-tenant with privacy filters.
Building-wide mesh: PIR, door-magnetic, AQI/VOC, lighting, energy. Bridges to existing BMS via Modbus / BACnet / KNX through Bestom's bridge modules.
13.3-inch face-access terminals at the gate (dual 8 MP, IP65, IC card + face), indoor positioning, parking probes, mobile-app control.
Designed to drop into an existing SI / ISV stack without rewriting. Privacy is enforced at the edge.
Matter, BLE MESH, Zigbee, Wi-Fi 2.4G + 5G, 315/433 MHz, Bestom Ant two-way protocol. Bridges to Modbus, BACnet, KNX, RS-485.
Linux + Buildroot + Android BSPs; ONVIF for camera integration; MQTT / HTTPS northbound; documented REST for member DB, heatmap, and alert routing.
Raw video stays on-device; only face embeddings and metadata leave. Opt-in membership compare. GDPR / CCPA design notes available on request.
Mains + UPS-tolerant gateway. Field-replaceable gateway modules. Watchdog + auto-rejoin mesh for unattended sites.
IDH, not a finished-product brand. We design the whole stack, ship the SoM, and hand off to your SI / ISV.
Edge SoM, gateway, server, and software all sourced from one team — no multi-vendor handoffs.
Founded 2008, Hong Kong entity 2011. New-retail, smart-building, and smart-community platforms iterated since 2018.
Matter, BLE MESH, Zigbee, ONVIF, MQTT. We do not lock customers into a proprietary cloud.
Face vectors stored locally. Cloud compare is opt-in. CCPA / GDPR design notes included in delivery.
We do not sell a finished product under our own consumer brand. You own the channel and the customer relationship.
Industrial, automotive, and Japanese-market supply bases pre-qualified. Long-life RK SoC roadmap.